Customer Insights For Retailers

SERVICES

OUR PROCESS

We are tech minded. We think like a technology company in the retail space, using techniques and best practices from successful technology companies to build effective strategies. Each solution we create is customized for the clients we serve. Our method is to collect, analyze and detect consumer data.

Our strategies are based on the needs of each client, with a special emphasis on end users and customers. This methodology is adapted from the technology space and customized for your goals. The image below outlines our methodology, which consists of five (5) phases and three (3) steps, customizable for your needs.

CUSTOMER SEGMENTATION

GOALS ASSESSMENT

ORGANIZATIONAL REVIEW

STRATEGY DEVELOPMENT

Comprehensive Solution

CORE SERVICES

BRAND STRATEGY

We develop HUMAN-CENTERED strategies that drive conversation in the new era of commerce.

NICHE MARKETING

We focus on the microcosm to inform the macrocosm, leveraging deep analysis for actionable insights with niche groups.

PRODUCT DEVELOPMENT

We develop products based on customer feedback, and believe true sustainability is in matching people to products.

CONSUMER INSIGHTS

We create constant feedback loops keeping the customer voice at the center of our strategic approach to gather insight.

CASE STUDIES

Our goal is to better serve underrepresented niche markets through research development, analysis, and technology implementation to connect the right people to the right products through organic methods.